Privacy Policy
Last updated: December 16, 2024
Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address)
- Health and nutrition data you choose to log (protein intake, symptoms, injection sites)
- Usage data and app interactions
- Communications you send to us
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your experience and provide tailored recommendations
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
- Analyze usage patterns to improve our products
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted both in transit and at rest. We retain your information only for as long as necessary to provide our services and fulfill the purposes described in this policy.
Third-Party Services
We may use third-party services that collect, monitor, and analyze data to improve our service. These third parties have their own privacy policies addressing how they use such information. We do not sell your personal information to third parties.
AI-Powered Features
Our app uses third-party AI services (OpenAI and Anthropic) to power certain features, including meal suggestions and symptom coaching. When you use these features, your questions, meal preferences, and related context are sent to these AI providers to generate personalized responses. This data is processed according to each provider's privacy policies and is not used for advertising purposes. We do not send personal identifiers (such as your email address) to these services.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Export your data in a portable format
- Opt out of marketing communications
Important Notice
Chase Wellness is not a covered entity under HIPAA. We treat your health data with care but are not subject to HIPAA regulations. We implement industry-standard security practices to protect your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@chase-wellness.com